Sunday, July 15, 2018

I Just Continue To Write


I have to admit that I really like doing it. It still is a lot of fun for me to sit down in front of my computer and write stories about issues that interest me. I also do it as well, given my medical concerns, to make sure that I keep up my intelligence after the horrific illness that I suffered. I do it physically with all the exercise that I do so I need to do so mentally as well.

My writing style is different these days than it was before. I just try to let you know what my position is on "public" matters rather than getting into big debates about it. I also feel the need to let you know more about what my personal issues are and how I deal with them. I am not doing it just for my own desire to gain lots of publicity but rather to let people know who are getting older and/or are having some physical or mental difficulties what they can do in looking after themselves to get somewhat better. That is why I write so much personal material as the introduction in the material that I publish.

It may seem strange to you about why I report about so many issues where I have a problem. I do not do it just because I want to reveal something negative. Rather, I do so because I expect that a number of others may have similar difficulties and I want to provide them with a way of dealing with their concerns. Again, it is important for people to learn how easy it really is for solutions to be arrived at in a very positive way if one deals with the issues properly with the party on the other side.

Just to let you know again what my views are on this matter, my position is quite simple. One must first understand what one's problem is in the first place, how it happened, who may be responsible for it and then come up with a solution that makes sense. Only at that time should one contact the party on the other side to deal with it.

Of course, one must understand that organizations on the other side have different levels of people with whom you should speak. Hopefully, you are able to solve your problem relatively quickly and easily with the person on the first level of Corporate Support on the other side with whom you speak first. Unfortunately though, that always does not happen. Rather than getting into huge arguments with that person, one must learn that one must immediately seek the involvement of the more senior employee on the other side.

One must absolutely insist on it and demand that it happens right away. Based on my own experience, I have found that this more senior person has the ability to resolve an issue in a much different way than the first level employee is allowed to do so. You will also find generally that they are easier to deal with and can be more pleasant in your conversation if you act properly as well. Also, I have found that my problem is usually solved with this person who has a greater responsibility in settling matters.

Naturally, if it reaches this level, I demand a better result than even the first level employee could offer me. My attitude is not really just to get "more" as my reward from the more senior employee for being so successful. Rather, it is to teach the company involved to teach their first level employees how to deal with their customers in a better fashion. The company needs to give the first level employee better options to solve a problem to make the customer happy quickly rather than to promote unpleasantness.

Now here are some stories that I hope you will find interesting.

TECUMSEH DOES WELL AGAIN

It just should make one feel good if that person lives in the East End of Windsor or in the suburbs in the eastern section of the metropolitan area:

We have been waiting anxiously to announce the satellite location of HDGH’s cardiac wellness program to the community,” said Dani Probert. “To extend the current services offered into the east-end community has been one of our ambitious fundraising goals for a few years now...”

The expansion of these much-needed cardiac services into the east-end will allow those residents to complete the 6-month program closer to home,” said Bill Marra, HDGH VP of External Affairs and Executive Director of The Changing Lives Together Foundation.” (Kevin McQuaid Jr, Windsorite.ca., June 24, 2018) 

It will be located as an "expansion of the Tecumseh Arena.”

Congratulations on what has been achieved!

WHERE WILL THE NEW WINDSOR LIBRARY BE LOCATED

What a strange action this is.

One would have thought that the City of Windsor would have a new location for the relocation of a Head Office of the Library before it sold the property where it is located now. It did not.

Here is what the City's plans are now:

"This location will temporarily house the library when it moves out of its current Ouellette Ave. headquarters next year...

Dilkens, who also chairs the WPL board, had hoped at the time that a permanent central library location would be ready by then so library services would not be interrupted.” (Mark Brown, Blackburnnews, June 25,2018

For some strange reason, he did not have such a location at all but nevertheless went through the sale of the existing property. Oh well, that is what was done.

THE POWER OF AMAZON

Do you own any shares in the Amazon stock? I wonder if you should think about doing so when you see a story like this one which suggests how that Company's business will grow in a relatively short period of time in a new frame of business where it sells private-label products:

On the surface, the move into the private label business (in which goods are sold under the retailer’s name rather than that of an outside vendor) appears to be a deft move by Amazon. Analysts predict that nearly half of all online shopping in the United States will be conducted on Amazon’s platform in the next couple of years. That creates a massive opportunity for Amazon to more than double revenue from its in-house brands to $25 billion in the next four years, according to analysts at SunTrust Robinson Humphrey. That’s the equivalent of all of Macy’s revenue last year...

Amazon started very slowly in private label,” said Youssef Squali, a managing director of internet and digital media research at SunTrust. “Quite frankly, we think our estimate for the size of the private-label business is conservative,” he added.” (Julie Creswell, New York Times, June 23, 2018

That kind of business expansion in such a short period of time is unbelievable. Moreover, it provides an unbelievable risk to many other retailers that could hurt them all financially. It seems that Amazon is that popular with its customers who will shop with them.

Here is why Amazon's business seems to growing so much these days:

"Amazon is utilizing its knowledge of its powerful marketplace machine — from optimizing word-search algorithms to analyzing competitors’ sales data to using its customer-review networks — to steer shoppers toward its in-house brands and away from its competitors, say analysts.

I would suggest, dear reader, that you go and take a look at that article. It talks quite a bit about how the retail marketing is changing these days and the even more growing power of Amazon in it.

One can wonder if there will be more "Department Store" financial difficulties in that marketplace as Amazon's business seems to grow so large, so quickly.

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