I
have to admit that I really like doing it. It still is a lot of fun
for me to sit down in front of my computer and write stories about
issues that interest me. I also do it as well, given my medical
concerns, to make sure that I keep up my intelligence after the
horrific illness that I suffered. I do it physically with all the
exercise that I do so I need to do so mentally as well.
My
writing style is different these days than it was before. I just try
to let you know what my position is on "public" matters
rather than getting into big debates about it. I also feel the need
to let you know more about what my personal issues are and how I deal
with them. I am not doing it just for my own desire to gain lots of
publicity but rather to let people know who are getting older and/or
are having some physical or mental difficulties what they can do in
looking after themselves to get somewhat better. That is why I write
so much personal material as the introduction in the material that I
publish.
It
may seem strange to you about why I report about so many issues where
I have a problem. I do not do it just because I want to reveal
something negative. Rather, I do so because I expect that a number of
others may have similar difficulties and I want to provide them with
a way of dealing with their concerns. Again, it is important for
people to learn how easy it really is for solutions to be arrived at
in a very positive way if one deals with the issues properly with the
party on the other side.
Just
to let you know again what my views are on this matter, my position
is quite simple. One must first understand what one's problem is in
the first place, how it happened, who may be responsible for it and
then come up with a solution that makes sense. Only at that time
should one contact the party on the other side to deal with it.
Of
course, one must understand that organizations on the other side have
different levels of people with whom you should speak. Hopefully, you
are able to solve your problem relatively quickly and easily with the
person on the first level of Corporate Support on the other side with
whom you speak first. Unfortunately though, that always does not
happen. Rather than getting into huge arguments with that person,
one must learn that one must immediately seek the involvement of the
more senior employee on the other side.
One
must absolutely insist on it and demand that it happens right away.
Based on my own experience, I have found that this more senior person
has the ability to resolve an issue in a much different way than the
first level employee is allowed to do so. You will also find
generally that they are easier to deal with and can be more pleasant
in your conversation if you act properly as well. Also, I have found
that my problem is usually solved with this person who has a greater
responsibility in settling matters.
Naturally,
if it reaches this level, I demand a better result than even the
first level employee could offer me. My attitude is not really just
to get "more" as my reward from the more senior employee
for being so successful. Rather, it is to teach the company involved
to teach their first level employees how to deal with their customers
in a better fashion. The company needs to give the first level
employee better options to solve a problem to make the customer happy
quickly rather than to promote unpleasantness.
Now
here are some stories that I hope you will find interesting.
TECUMSEH
DOES WELL AGAIN
It
just should make one feel good if that person lives in the East End
of Windsor or in the suburbs in the eastern section of the
metropolitan area:
“We
have been waiting anxiously to announce the satellite location of
HDGH’s cardiac wellness program to the community,” said Dani
Probert. “To extend the current services offered into the east-end
community has been one of our ambitious fundraising goals for a few
years now...”
“The
expansion of these much-needed cardiac services into the east-end
will allow those residents to complete the 6-month program closer to
home,” said Bill Marra, HDGH VP of External Affairs and Executive
Director of The Changing Lives Together Foundation.” (Kevin McQuaid Jr, Windsorite.ca., June 24, 2018)
It
will be located as an "expansion of the Tecumseh Arena.”
Congratulations
on what has been achieved!
WHERE
WILL THE NEW WINDSOR LIBRARY BE LOCATED
What
a strange action this is.
One
would have thought that the City of Windsor would have a new location
for the relocation of a Head Office of the Library before it sold the
property where it is located now. It did not.
Here
is what the City's plans are now:
"This
location will temporarily house the library when it moves out of its
current Ouellette Ave. headquarters next year...
Dilkens,
who also chairs the WPL board, had hoped at the time that a permanent
central library location would be ready by then so library services
would not be interrupted.” (Mark Brown, Blackburnnews, June 25,2018)
For
some strange reason, he did not have such a location at all but
nevertheless went through the sale
of the existing property. Oh well, that is what was done.
THE
POWER OF AMAZON
Do
you own any shares in the Amazon stock? I wonder if you should think
about doing so when you see a story like this one which suggests how
that Company's business will grow in a relatively short period of
time in a new frame of business where it sells private-label
products:
“On
the surface, the move into the private label business (in which goods
are sold under the retailer’s name rather than that of an outside
vendor) appears to be a deft move by Amazon. Analysts predict that
nearly half of all online shopping in the United States will be
conducted on Amazon’s platform in the next couple of years. That
creates a massive opportunity for Amazon to more than double revenue
from its in-house brands to $25 billion in the next four years,
according to analysts at SunTrust Robinson Humphrey. That’s the
equivalent of all of Macy’s revenue last year...
“Amazon
started very slowly in private label,” said Youssef Squali, a
managing director of internet and digital media research at SunTrust.
“Quite frankly, we think our estimate for the size of the
private-label business is conservative,” he added.” (Julie Creswell, New York Times, June 23, 2018)
That
kind of business expansion in such a short period of time is
unbelievable. Moreover, it provides an unbelievable risk to many
other retailers that could hurt them all financially. It seems that
Amazon is that popular with its customers who
will shop with them.
Here
is why Amazon's business seems to growing so much these days:
"Amazon
is utilizing its knowledge of its powerful marketplace machine —
from optimizing word-search algorithms to analyzing competitors’
sales data to using its customer-review networks — to steer
shoppers toward its in-house brands and away from its competitors,
say analysts.”
I
would suggest, dear reader, that you go and take a look at that
article. It talks quite a bit about how the retail marketing is
changing these days and the even more growing power of Amazon in it.
One
can wonder if there will be more "Department Store"
financial difficulties in that marketplace as Amazon's business seems
to grow so large, so quickly.
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